Contact Us

Theatre

[email protected]
(02) 9361 3817
10am – 6pm weekdays

Office

[email protected]
(02) 9332 1052
10am – 6pm weekdays

Administration

Marketing
[email protected]

Development
[email protected]

Programming
[email protected]

Address

Griffin Theatre Head Office
Griffin Theatre Company
13 Craigend Street
Kings Cross, NSW, 2011

 

Frequently Asked Questions

Can I reserve seats at Griffin?
Seating in the SBW Stables Theatre is general admission so you and your friends can book separately and still find a spot together on the night. Griffin shows at other venues may have different seating policies.

How do I purchase tickets as a gift?
Buying the gift of Griffin can be done easily. Visit our gift certificate page to find out more.

What happens if I’m running late to a performance?
Due to the infrastructure of our stage, for your safety and the safety of our company, Griffin doesn’t allow late entrances. If you’re running late, please email the Box Office at [email protected] to discuss further options.

How can I support Griffin Theatre Company?
Griffin Theatre Company wouldn’t exist with the generosity of our amazing community. If you’re interested in supporting us, you can donate, support one of programs, volunteer and attend our shows!

Can I exchange my tickets?
Yes. Tickets can be exchanged for a $6 fee up to 24 hours before their intended performance (subject to availability). By becoming a Griffin subscriber, your first exchange per show is complimentary.

Can I get a refund on my tickets if I can’t use them?
Unfortunately ticket refunds can only be done in select circumstances. Visit our Terms and Conditions for our full policy around refunds and ticket exchanges.

Where do I pick up my tickets?
As part of our Green Griffin initiative, we’ve committed to going paperless to help reduce our carbon footprint. This means that your tickets will be emailed to you digitally. When you arrive at the SBW Stables, our Box Office team will ask for your digital ticket for scanning. They may also ask for your name and ID to confirm your booking. Griffin shows at other venues may have different ticket policies.

What are your terms and conditions for purchasing tickets?
All our ticketing Terms and Conditions can be here.

I’ve missed my performance, what can I do?
Contact our Box Office at [email protected] to discuss your ticket options.

What is a Subscription?
A subscription at Griffin is a way to save money, get additional benefits and see more Griffin shows throughout the year. Learn how to become a subscriber here.

I would like to supply feedback on the performance that I attended or the customer service I received, how do I do this?
We love to hear ways we can improve the Griffin experience for you, or better yet, share with the team what you enjoyed. To give feedback, email our team at [email protected].

I’m looking to get involved with Griffin artistically, who do I contact?
If you’re interested in working behind the scenes, see our Work With Us page for our current vacancies. If you’re looking to get involved in our artistic programs, productions and more, browse our Creative Programs page for the most up-to-date information.

Where can I find technical specifications for the theatre?
Our current technical specifications can be found here.