COVID-SAFETY
To ensure the safety, comfort and enjoyment of your theatre experience, we all need to play our part. Which is why we’ve developed a comprehensive COVID-Safe plan in accordance with current government regulations to make sure we can do what we do best—deliver amazing and urgent Australian stories, live on stage. Please note that as NSW guidelines are continually changing, we will update our plan as they occur.
Across all our shows:
- If you are unable to attend a performance due to illness, we will try and find you a ticket for an alternative performance. Otherwise, we will refund the cost of your ticket, or offer you a Griffin credit. All credit notes are valid for three years, so we’re sure there will be a future show that tickles your theatrical fancy!
- To cancel due to illness, simply email a member of the Griffin Box Office at [email protected], or give them a call on (02) 9361 3817, and they’ll happily organise a ticket exchange, credit or refund for you. Your wellness is our priority—if you have any questions, don’t hesitate to ask us!
While it’s entirely your call as to whether you join us for the show, you can rest assured that Griffin are doing everything we can to ensure your theatre experience is a safe one.
Have a read of our show-specific COVID-procedures to learn more about the measures we’re putting in place to ensure your safety at our upcoming performances. If you’ve still got questions, feel free to reach out to Griffin’s wonderful Box Office team at [email protected], or on (02) 9361 3817.
Capacity
- Griffin Theatre Company will be running at 100% capacity in line with current NSW government regulations.
Face Masks
- Griffin Theatre Company recommends the use of face masks while in the entire venue.
Seating in the SBW Stables Theatre
- The SBW Stables Theatre is an intimate venue and Griffin will be ensuring all seating will be in adherence to the latest government regulations. Please be aware when booking that you will be seated in close proximity to other audience members.
Box Office
- Your ticket(s) will be emailed to you in the form of a confirmation email. Please note that our Box Office will be completely contactless and tickets will therefore not be available on the door—make sure to plan ahead for your visit!
- The Box Office will open approximately 45 minutes prior to the beginning of the performance.
Food and Beverage
- The Penny Cook Bar will be open before and after each performance for the purchase of drinks and snacks. We ask you to move directly to your seats in the theatre after purchasing an item to avoid crowding in the foyer.
Hand Sanitiser
- There will be sanitiser stations set up in the Foyer of the Stables and we encourage you to use them when entering and exiting the venue!
Contact Tracing
- Everyone who attends is required by law to register for contact tracing at the entrance of the venue.
- We will have QR codes at the ready, so you can register with your phone!
- By registering on arrival, you agree to follow our COVID-Safe plan and to follow direction from staff.
- Griffin Theatre Company is required to hold the names and contact details of all patrons for 28 days. These are held securely and destroyed after 28 days.
Cloak Room
- The cloak room will be closed, so please refrain from bringing large bags and other bulky items to the theatre.
Venue Cleaning
- All spaces in the SBW Stables will be throughly cleaned before and after each performance. This includes but is not limited to: the seating banks, bathrooms, foyer, stairwell and bar.
Like Griffin, the Seymour Centre also have a comprehensive COVID-Safe plan to ensure that your visit is safe and enjoyable. For the most up-to-date information, please visit the Seymour Centre website.
